FAQ - Frequently Asked Questions
What’s in the box?
The Scroll and all USB ports you need to support all of your power needs during family camping trips, back country hiking, backpacking in foreign lands, off-roading, fishing, boating or any other outdoor activity where the power of the sun can be harnessed for your energy needs.
How much does it weigh?
Where are you delivering the product & what certifications do you have?
We are literally aiming to ship all over the globe. The Scroll is certified and ready to be sold in the EU, US, Canada & AU.
Is the Scroll safe?
Yes, safety is our number one priority! We have worked tirelessly to ensure that all products are safe to use even in the harshest of conditions.
Why did you choose the CIGS Solar Panel for Scroll?
The CIGS Solar Panel is extremely light, flexible and durable as well as waterproof which fits perfectly for both camping and outdoor activities. Their flexibility introduces new design options, and the design of Scroll is an almost intuitive extension of the properties of the solar cells.
Despite the efficiency of the CIGS being slightly less in bright sunlight than standard Mono & Poly Crystalline Solar Panels, it completely out performs them in terms of its weight, flexibility, durability and in overcast conditions. This makes it the only practical choice for our application.
The CIGS Solar Panel adequately charges all devices even in overcast weather conditions. It is extremely durable and continues working even if sections of the panel become damaged.
How to clean the Solar Panel?
Simple, just wipe it with a damp cloth!
How long will it take to charge the Scroll?
In bright sunshine it will take approximately 4-6 hours.
Is the CIGS Solar Panel Certified?
Yes, the CIGS Solar Panel independently holds IP68 Waterproof, CCC, CE, FCC, and ROHS & TUV Certifications.
How does the charging work?
To use it simply unroll the panel and let the solar panel do it’s magic. It will efficiently absorb the sun’s power and store it in the battery. You can also charge the Scroll from the mains using a micro USB adapter.
The Scroll has special built in electronics which has the ability to priortise the charging. When the battery on the Scroll is low and you plug in your device for charging, it will power up your phone first and once fully charged it will divert the charge to the battery in the storage device.
Is it safe to leave the Solar Scroll out in the sun for long?
Yes, the Solar Scroll is made from the highest grade material which can sustain in the harshest environment. You can leave it out in the sun to charge the internal power-bank. Obviously we will not encourage leaving your phone out in the sun for long while it is being charged from the Solar Scroll.
Can I carry the Solar Scroll in an Aircraft?
Yes, you can take it on your carry-on luggage. The product is certified and well within MaH limits of all major airliners. https://www.faa.gov/about/initiatives/hazmat_safety/more_info/?hazmat=7
Can the Solar Scroll be left out in the Sun?
Yes, we have chosen the highest quality material to ensure the Solar Scroll can be left out in the sun charging the internal battery.
Obviously we would not encourage leaving your phone out in the sun for long as it would overheat and damage the internal electronics.
Will the stealth black colour of the Solar Scroll cause it to overheat?
Black colour always absorbs more heat however the material which we have used to produce the outer shells is very strong and can easily survive the blazing heat and protecting the internal electronics at the same time.
How do we get in touch with you guys?
Drop an email to email@example.com.We are a chatty bunch and someone from our team will definitely get in touch with you.